®
Quality and Risk Management for Lawyers
Background
QMS 4 LAW® is designed to help you manage service quality, and the risks you face as a law firm. The end result - enhanced business performance.
Managing quality and risk depends on certain key processes and structures , which have been identified through years of project experience and distilled in the QMS 4 LAW standard.
QMS 4 LAW achieves effectiveness with simplicity and low cost. Its emphasis is on effectiveness, not bureaucracy.
QMS 4 LAW is the only international quality mark especially for lawyers.
QMS 4 LAW is continually monitored and reviewed to ensure it meets the changing needs of lawyers and their clients.
The aim of QMS 4 LAW
Using QMS 4 LAW, you can be confident that your clients will be pleased with the service you give.
It is a tool with which to manage both service quality and risk - internationally - maintaining uniform standards of service in all your offices around the world.
Clients and prospects can have confidence in a QMS 4 LAW certified law firm because its quality management is independently audited by the world's leading inspection, verification, testing and certification organisation.
Certification
QMS 4 LAW is independently audited and certified by SGS, the world’s leading inspection, verification, testing and certification organisation.
UKAS accredited and recognised as the global benchmark for quality and integrity, SGS employs over 50,000 people and operates a network of more than 1,000 offices and laboratories around the world. You can find out more at the SGS website.
To get more information about certification worldwide, email SGS.
Getting help
If you need help in preparing for certification click the tab above to find a QMS 4 LAW approved consulting organisation that can relieve you of much of the hard work, streamline the process and provide many of the resources you need.