®
Quality and Risk Management for Lawyers
Background
QMS 4 LAW® is designed to help lawyers manage service quality, and the many risks they face. The end result - enhanced performance.
It is particularly suitable for the larger firm, or in-house team, working across jurisdictional boundaries.
Managing quality and risk depends on certain key processes and structures, which have been identified over a decade of project experience and distilled in the QMS 4 LAW standard.
QMS 4 LAW achieves quality and risk management with simplicity and low cost. Its emphasis is on effectiveness, not bureaucracy.
QMS 4 LAW is the only independent international quality mark especially for lawyers. Because it has absolutely no connection with any lawyer self-interest group, membership association, law society or council, and is independently audited and certified, it has greater credibility in the eyes of clients and prospects.
QMS 4 LAW is continually monitored and reviewed, and periodically revised, to ensure it meets the changing needs of lawyers and their clients.
The aim of QMS 4 LAW
Using QMS 4 LAW, you can be confident that your clients and prospects will have added confidence in your firm because your own high service standards are independently verified.
QMS 4 LAW is a tool with which to manage both service quality and risk - internationally - maintaining uniform standards of service in all your offices around the world - whether you operate a law firm or in-house team..
Certification
QMS 4 LAW is independently audited and certified by SGS, the world’s leading inspection, verification, testing and certification organisation.
UKAS accredited and recognised as the global benchmark for quality and integrity, SGS employs over 50,000 people and operates a network of more than 1,000 offices and laboratories around the world. You can find out more at the SGS website.
To get more information about certification worldwide, email SGS.
Getting help
A QMS 4 LAW approved consulting organisation can guide you, relieve you of much of the hard work, streamline the process and provide many of the resources you need.